Introduction to Reveal

Businesses face unprecedented challenges when it comes to managing, analyzing, and leveraging the vast amounts of data they accumulate. Whether you’re dealing with legal discovery, compliance matters, or internal investigations, the sheer volume of electronic information can be overwhelming. This is where Reveal enters the picture, offering a sophisticated AI-powered solution that’s changing how organizations approach these complex data challenges.

What is Reveal and its Purpose?

Reveal is an advanced AI-powered e-discovery platform designed to transform how legal teams, corporations, and service providers handle electronic evidence and data review. The platform combines artificial intelligence, machine learning, and data visualization technologies to help users quickly sift through massive datasets, identify relevant information, and extract valuable insights that might otherwise remain hidden.

At its core, Reveal’s purpose is to make the complex process of e-discovery and data analysis more efficient, accurate, and cost-effective. Traditional document review methods require enormous amounts of time and resources, with teams of lawyers manually examining thousands or millions of documents. Reveal revolutionizes this approach by automating much of the process while providing powerful tools that enhance human reviewers’ capabilities.

The platform goes beyond basic keyword searching to understand context, identify patterns, and predict relevance through its sophisticated AI engine. This allows legal teams to focus their attention on the most critical documents and build stronger cases faster than ever before.

Who is Reveal Designed For?

Reveal caters to several key groups within the legal and corporate ecosystems:

Legal Professionals: Attorneys, paralegals, and litigation support teams use Reveal to streamline document review, case preparation, and trial support. The platform helps them quickly identify key evidence and build stronger legal arguments.

Corporate Legal Departments: In-house counsel can leverage Reveal to manage internal investigations, respond to regulatory inquiries, and handle litigation more efficiently while controlling costs.

Law Firms: From boutique practices to global firms, Reveal provides scalable solutions that help legal teams deliver better client service through more thorough and cost-effective document review.

Service Providers: E-discovery vendors and litigation support companies use Reveal to enhance their service offerings and provide more value to their clients.

Compliance Teams: Organizations facing regulatory requirements can use Reveal to monitor communications, identify potential issues, and demonstrate compliance with various regulations.

Investigation Units: Government agencies, corporate security teams, and others conducting investigations can use Reveal’s powerful analytics to uncover connections and evidence that might otherwise go unnoticed.

The platform’s versatility makes it suitable for organizations of all sizes, from small legal teams to multinational corporations with complex data governance needs.

Getting Started with Reveal: How to Use It

Getting started with Reveal involves a straightforward process designed to get users up and running quickly:

1. Initial Consultation: The process typically begins with a consultation to understand your specific needs and requirements.
2. Implementation: Reveal’s team works with your organization to implement the platform, which can be deployed as a cloud-based solution or on-premises depending on your preferences and security requirements.
3. Data Ingestion: Import your data into the platform. Reveal supports numerous file formats and data sources, including emails, documents, chat logs, social media, and more.
4. User Setup and Training: Set up user accounts with appropriate permission levels and undergo training to ensure your team can maximize the platform’s capabilities.
5. Workflow Configuration: Configure the platform to match your specific workflows and review protocols.
6. AI Model Training: For advanced use cases, you may train Reveal’s AI models on your specific data types and requirements.
7. Begin Your Review: Start using the platform’s search, analytics, and review capabilities to tackle your e-discovery projects.

Reveal offers comprehensive onboarding support, including training sessions, documentation, and access to expert assistance to ensure users can quickly become proficient with the platform. The user-friendly interface is designed to be intuitive, allowing legal professionals to leverage advanced AI capabilities without needing technical expertise.

Reveal’s Key Features and Benefits

Core Functionalities of Reveal

Reveal stands out in the e-discovery market due to its comprehensive suite of AI-powered features designed to streamline the entire data review process:

🔍 AI-Powered Document Review
Reveal’s advanced AI capabilities automatically categorize, tag, and prioritize documents based on their relevance to your case. The system learns from reviewer decisions to continuously improve its accuracy over time.

🧠 Brainspace Analytics Integration
Since acquiring Brainspace in 2020, Reveal incorporates this powerful analytics engine, which offers visualization tools, concept searching, and communication analysis that help users quickly identify patterns and connections within large datasets.

📊 Visual Data Exploration
Interactive dashboards and visualization tools allow users to explore complex data relationships through intuitive visual interfaces, making it easier to understand the scope and content of large document collections.

🔄 Continuous Active Learning (CAL)
Reveal’s CAL technology continuously refines its understanding of relevant documents based on reviewer feedback, dramatically reducing the number of documents that require manual review.

💬 NLP and Language Processing
Advanced natural language processing capabilities help the platform understand context, sentiment, and relationships between concepts across multiple languages.

📁 Comprehensive Processing
The platform can process, analyze, and review virtually any type of electronic data, including emails, documents, images, audio, video, social media, and chat communications.

🔗 End-to-End Platform
Reveal provides an integrated solution that handles every step from data ingestion through processing, analysis, review, and production.

💻 Cloud and On-Premises Options
Flexible deployment options allow organizations to choose the implementation that best suits their security requirements and IT infrastructure.

Advantages of Using Reveal

Implementing Reveal offers organizations several significant advantages:

⏱️ Time Efficiency: Reveal can reduce document review time by up to 90% compared to traditional methods by automatically identifying the most relevant documents and prioritizing them for review.

💰 Cost Reduction: By streamlining the review process and reducing the number of documents requiring manual review, Reveal significantly lowers e-discovery costs, which can represent 70-80% of total litigation expenses.

📈 Improved Accuracy: AI-powered review consistently outperforms manual review in terms of accuracy and consistency, leading to better case outcomes and reduced risk.

🔍 Early Case Assessment: The platform’s advanced analytics enable legal teams to quickly understand the strengths and weaknesses of their case, allowing for more informed strategic decisions early in the process.

🔒 Enhanced Security: Reveal offers enterprise-grade security features, including encryption, access controls, and audit trails to protect sensitive information.

📱 Scalability: Whether dealing with a few thousand documents or tens of millions, Reveal scales effortlessly to handle projects of any size.

🌐 Global Capabilities: With support for multiple languages and international data privacy compliance, Reveal is suitable for global organizations and cross-border matters.

Main Use Cases and Applications

Reveal’s versatile platform supports numerous applications across legal and corporate environments:

🧩 Litigation & Disputes
Legal teams use Reveal to efficiently review documents for relevance and privilege, identify key evidence, and prepare for trial in various types of litigation.

⚖️ Regulatory Investigations & Compliance
Organizations facing regulatory scrutiny use Reveal to quickly respond to information requests, demonstrate compliance, and identify potential issues before they escalate.

🔍 Internal Investigations
HR departments and corporate security teams leverage Reveal to investigate allegations of misconduct, fraud, or policy violations through systematic data analysis.

📑 Due Diligence
During mergers and acquisitions, Reveal helps legal teams assess risks, identify potential liabilities, and evaluate the target company’s legal and compliance posture.

📊 Information Governance
Organizations use Reveal to classify and manage information according to retention policies, identify sensitive data, and ensure compliance with data protection regulations.

🌐 Cross-Border Matters
For cases involving multiple jurisdictions, Reveal provides tools to navigate different legal requirements and data privacy regulations while maintaining a consistent review approach.

Exploring Reveal’s Platform and Interface

User Interface and User Experience

Reveal’s platform combines powerful functionality with a thoughtfully designed user interface that balances sophistication with usability. The interface follows modern design principles, focusing on clarity and efficiency while providing access to advanced analytics capabilities.

Dashboard-Centric Approach
Upon logging in, users are presented with customizable dashboards that provide an at-a-glance view of their projects, including case progress, review metrics, and key insights. These dashboards can be configured to highlight the information most relevant to different user roles.

Intuitive Navigation
The platform uses a logical hierarchical structure with clear navigation paths between different functional areas. The main navigation menu provides access to all major components:

• Case Management
• Document Review
• Analytics
• Processing
• Productions
• Administration

Review Interface
The document review interface is particularly well-designed, with a clean layout that maximizes screen real estate for reviewing documents while keeping necessary tools easily accessible. Documents can be viewed in native format or as text, with highlighting of search terms and key concepts.

Visual Analytics
Reveal’s visual analytics components, powered by Brainspace technology, offer interactive visualizations including:

• Concept clusters
• Communication maps
• Timeline visualizations
• Topic wheels
• Relationship networks

These visual tools help users quickly understand complex data relationships without having to sift through thousands of individual documents.

Customization Options
Users can customize numerous aspects of the interface to suit their preferences and workflows, including:

• Column configurations
• Saved searches
• Tag panels
• Keyboard shortcuts
• Color schemes
• Filter presets

Responsive Design
The interface adapts to different screen sizes and resolutions, though the platform is primarily designed for desktop use given the complex nature of e-discovery work.

Platform Accessibility

Reveal places emphasis on making its powerful e-discovery capabilities accessible to users with varying technical backgrounds and needs:

Browser-Based Access
As a web-based solution, Reveal can be accessed from any modern browser without requiring specialized client software installation. This increases flexibility for distributed teams while simplifying IT management.

Mobile Compatibility
While most e-discovery work is performed on desktop computers, Reveal offers mobile-responsive views for basic case monitoring and review functions, allowing team leaders to stay connected while away from their desks.

Role-Based Access Controls
The platform implements granular permissions that control what each user can see and do within the system. This ensures that sensitive information is only accessible to authorized personnel, while also simplifying the interface for users who don’t need access to all features.

Multi-Language Support
Reveal supports multiple languages both in terms of the user interface and the documents it can process and analyze. This makes it suitable for international organizations and cross-border matters.

Knowledge Resources
To help users maximize the platform’s capabilities, Reveal provides:

• Comprehensive online documentation
• Video tutorials
• In-platform contextual help
• Regular webinars and training sessions
• Certification programs for power users

Accessibility Compliance
The platform incorporates accessibility features to support users with disabilities, with ongoing improvements to meet WCAG guidelines.

Reveal Pricing and Plans

Subscription Options

Reveal offers flexible pricing models designed to accommodate organizations of different sizes and with varying e-discovery needs. While the company doesn’t publish specific pricing on its website, its general pricing structure includes:

Enterprise Licensing
For large organizations with ongoing e-discovery needs, Reveal offers enterprise licensing agreements that provide access to the full platform for a fixed annual fee. These agreements typically include:

• Unlimited users
• Specified data volume allowances
• Priority support
• Customization options
• Regular platform updates

Project-Based Pricing
For organizations with intermittent e-discovery requirements, Reveal offers project-based pricing that scales according to:

• Data volume
• Duration of the project
• Required features
• Level of support needed

Managed Services
For organizations that prefer to outsource the technical aspects of e-discovery, Reveal offers managed service options where their experts handle:

• Data processing
• Platform administration
• Technical support
• Custom workflows
• Advanced analytics implementation

Partner Network Pricing
Many law firms and corporations access Reveal through its network of service provider partners, who incorporate the platform into their broader e-discovery service offerings.

Free vs. Paid Features

Reveal operates primarily on a paid subscription model, but offers several ways for potential clients to evaluate the platform:

Free Trial Options
While not offering a standard free tier, Reveal does provide:

• Demonstration environments with sample data for evaluation purposes
• Limited-time trial access for qualified organizations
• Proof of concept projects for specific use cases

Paid Features by Tier
Reveal’s paid offerings typically scale in capability across different tiers:

Feature Category	Standard	Premium	Enterprise
Document Review	✓	✓	✓
Basic Analytics	✓	✓	✓
Processing	Limited	✓	✓
Advanced AI	Limited	✓	✓
Visual Analytics	Limited	✓	✓
Custom AI Models	–	Limited	✓
API Access	–	Limited	✓
Custom Workflows	–	Limited	✓
Data Volume	Lower	Medium	Higher
Support Level	Standard	Priority	Dedicated

For specific pricing information, potential customers are encouraged to contact Reveal directly for a customized quote based on their particular requirements and use cases. The company emphasizes consultative selling to ensure organizations get a solution tailored to their specific needs rather than a one-size-fits-all approach.

Reveal Reviews and User Feedback

Pros and Cons of Reveal

Based on user feedback and industry analysis, here’s a balanced assessment of Reveal’s strengths and limitations:

Pros:

✅ Advanced AI Capabilities: Users consistently praise Reveal’s sophisticated AI technology, noting that it significantly reduces review time and improves accuracy compared to traditional methods.

✅ Powerful Analytics: The integration of Brainspace technology provides visual analytics capabilities that many users describe as best-in-class for identifying patterns and connections in complex data sets.

✅ Comprehensive Platform: The end-to-end nature of the platform eliminates the need to switch between multiple tools during the e-discovery process.

✅ Scalability: Users report that Reveal handles large datasets effectively, with performance remaining consistent even when processing millions of documents.

✅ Continuous Innovation: The company receives positive feedback for its regular updates and commitment to incorporating new AI technologies as they emerge.

✅ Responsive Support: Enterprise clients frequently mention the quality of customer support as a significant advantage.

Cons:

❌ Learning Curve: Some users note that despite the intuitive interface, the platform’s depth of features requires significant training to utilize fully.

❌ Pricing Transparency: The lack of published pricing is mentioned as a drawback for organizations attempting to budget for e-discovery solutions.

❌ Implementation Complexity: Some organizations report that the initial setup and integration with existing systems can be complex and time-consuming.

❌ Resource Requirements: The advanced features of the platform can require substantial computing resources for optimal performance.

❌ Mobile Limitations: While basic functions are available on mobile devices, the full power of the platform is only accessible on desktop computers.

User Testimonials and Opinions

Reveal has garnered numerous positive testimonials from clients across various sectors. Here’s a sampling of feedback from different types of users:

“Reveal transformed our approach to complex litigation. What previously took weeks now takes days, and the insights we’ve gained from the visual analytics have directly contributed to favorable case outcomes.” – Litigation Partner, AmLaw 100 Firm

“The ROI has been clear from day one. We’ve reduced our outside counsel spend on document review by over 60% while actually improving the quality of our case strategy.” – General Counsel, Fortune 500 Company

“As a service provider, integrating Reveal into our offering has been a game-changer. Our clients are impressed with the speed and accuracy we can now deliver, and it’s opened doors to larger and more complex matters.” – CEO, Legal Services Provider

“The platform’s ability to identify conceptually related documents that traditional keyword searches would miss has been invaluable. We’ve found smoking gun documents that would have remained buried using our previous methods.” – Senior Paralegal, Government Agency

Industry analysts and review sites generally rate Reveal highly, particularly noting its technological innovation and the strategic advantage created by its acquisition of Brainspace and subsequent integration of those analytics capabilities.

According to a recent industry survey of e-discovery professionals:

• 82% rated Reveal’s AI capabilities as “excellent” or “very good”
• 78% reported significant time savings compared to prior solutions
• 74% highlighted the platform’s ease of use despite its sophisticated features
• 68% mentioned cost savings as a key benefit

However, some smaller organizations noted that the platform might be more robust than necessary for their needs, suggesting that Reveal is most valuable for organizations dealing with large-scale or complex e-discovery projects.

Reveal Company and Background Information

About the Company Behind Reveal

Reveal was founded with a vision to transform the e-discovery market through advanced AI technology and a comprehensive approach to data analysis. The company has established itself as a significant player in the legal technology space through organic growth and strategic acquisitions.

Company History and Evolution:

Reveal emerged as a modern contender in the e-discovery market in 2010, initially focusing on developing a more intuitive document review platform. The company gained momentum by challenging established players with a more technologically advanced approach.

The company reached a pivotal moment in January 2021 when it acquired Brainspace, another leading AI-powered analytics platform for investigations, compliance, and discovery. This acquisition significantly expanded Reveal’s technological capabilities and market presence.

Shortly after, in March 2021, Reveal secured $200 million in funding from K1 Investment Management, demonstrating strong investor confidence in the company’s vision and growth potential. This capital infusion accelerated Reveal’s development roadmap and global expansion efforts.

In 2022, Reveal further expanded its capabilities by acquiring Logikcull, adding cloud-based e-discovery technology designed for self-service models and smaller matters. This strategic move broadened Reveal’s ability to serve organizations of various sizes and e-discovery needs.

Leadership and Expertise:

Reveal is led by a management team with deep experience in legal technology, artificial intelligence, and enterprise software. The leadership combines technical expertise with legal industry knowledge, positioning the company to understand and address the specific challenges of e-discovery and legal data analysis.

Global Presence:

Headquartered in the United States, Reveal has expanded its operations globally with:

• Multiple offices across North America
• European presence in the UK, Ireland, and continental Europe
• Asia-Pacific operations
• A growing partner network spanning six continents

This global footprint allows Reveal to support international organizations and cross-border matters while complying with regional data protection regulations.

Company Culture and Values:

Reveal emphasizes innovation, client success, and ethical AI development as core values. The company maintains a culture that balances technological advancement with practical applications for legal professionals, ensuring that its sophisticated AI capabilities translate into real-world benefits for its users.

The company has demonstrated commitment to the broader legal community through:

• Educational initiatives about AI in legal processes
• Participation in industry standards development
• Thought leadership on responsible AI use in legal contexts
• Support for legal education programs

As legal technology continues to evolve, Reveal positions itself at the forefront of innovation while maintaining focus on its core mission: making complex legal data more accessible, understandable, and actionable for legal professionals.

Reveal Alternatives and Competitors

Top Reveal Alternatives in the Market

The e-discovery market offers several alternatives to Reveal, each with distinct strengths and focus areas:

1. Relativity
Relativity stands as one of the most established players in e-discovery, offering both on-premises (RelativityOne Server) and cloud-based (RelativityOne) solutions. Known for its large user base and extensive partner network, Relativity provides comprehensive e-discovery capabilities with strong workflow customization options.

2. Everlaw
Everlaw offers a cloud-native e-discovery platform with an emphasis on usability and collaboration. The platform features a clean, modern interface and includes strong case building and storytelling capabilities alongside its core document review functions.

3. DISCO
DISCO provides a cloud-based e-discovery solution known for its speed and intuitive user experience. DISCO emphasizes its AI-powered document review capabilities and predictive coding features, along with transparent pricing models.

4. Logikcull
Logikcull (now owned by Reveal) focuses on simplifying e-discovery with a user-friendly interface and automatic processing capabilities. Its “instant discovery” approach targets smaller matters and organizations looking for self-service e-discovery options.

5. Exterro
Exterro offers a broader legal GRC (Governance, Risk, and Compliance) platform that includes e-discovery alongside legal hold, privacy, and digital forensics capabilities. It’s particularly well-suited for organizations looking to integrate e-discovery with broader legal operations.

6. Nuix
Nuix provides powerful processing capabilities and is often used for complex data types and large-scale investigations. The platform is known for its ability to handle unstructured data and its forensic-level analysis capabilities.

7. OpenText
OpenText offers Axcelerate and EnCase, providing e-discovery solutions that integrate with the company’s broader enterprise information management ecosystem. These tools are often utilized by organizations already using other OpenText products.

Reveal vs. Competitors: A Comparative Analysis

When comparing Reveal to its key competitors, several differentiating factors emerge:

Feature/Aspect	Reveal	Relativity	Everlaw	DISCO
Deployment Options	Cloud & On-Premises	Cloud & On-Premises	Cloud-Only	Cloud-Only
AI Capabilities	Advanced (Proprietary + Brainspace)	Advanced (Active Learning)	Strong (Predictive Coding)	Strong (AI Review)
Visual Analytics	Industry-Leading	Strong	Good	Good
Ease of Use	Moderate (Power features)	Complex (Highly customizable)	Very High (Intuitive)	Very High (Streamlined)
Scalability	Excellent	Excellent	Good	Good
Pricing Model	Custom/Volume-based	Custom/User-based	Predictable/All-inclusive	Transparent/Page-based
Target Market	Mid to Large Enterprises	All Segments	Mid-Market Focus	Mid-Market Focus
Implementation Complexity	Moderate to High	High	Low	Low

Key Differentiators for Reveal:

1. AI and Analytics Depth: Following the Brainspace acquisition, Reveal offers some of the most sophisticated visual analytics and AI capabilities in the market, particularly valuable for complex investigations and large-scale matters.
2. End-to-End Platform: Unlike some competitors that focus primarily on review or processing, Reveal provides comprehensive capabilities across the entire e-discovery lifecycle.
3. Flexible Deployment: Offering both cloud and on-premises options provides flexibility that some cloud-only competitors cannot match, making it suitable for organizations with strict data sovereignty requirements.
4. Advanced Language Capabilities: Reveal’s NLP and multi-language support is particularly strong compared to some competitors, making it well-suited for international matters.
5. Integration Strategy: Through strategic acquisitions, Reveal has integrated best-of-breed technologies rather than building all components from scratch, potentially offering more advanced specialized functions in certain areas.

Competitive Weaknesses:

1. Pricing Transparency: Competitors like DISCO and Everlaw have moved toward more transparent pricing models, which some organizations prefer over Reveal’s customized approach.
2. Ease of Use for Smaller Matters: For straightforward, smaller cases, Reveal’s power features may add complexity that simpler tools don’t have, though the Logikcull acquisition may address this gap.
3. Market Penetration: As a relative newcomer compared to established players like Relativity, Reveal has a smaller installed base and partner network, though it’s growing rapidly.

The best choice between Reveal and competitors largely depends on an organization’s specific needs, existing technology investments, case complexity, and internal expertise. Organizations handling large, complex matters with sophisticated analytics needs often find Reveal’s capabilities particularly valuable, while those prioritizing simplicity for smaller matters might prefer alternatives like Everlaw or DISCO.

Reveal Website Traffic and Analytics

Website Visit Over Time

Reveal has shown consistent growth in website traffic over the past year, reflecting increasing market interest in AI-powered e-discovery solutions. According to available data from web analytics platforms:

📈 Traffic Growth Trend:

• Reveal’s website has experienced approximately 32% year-over-year growth in total visits
• Quarter-over-quarter growth has averaged around 8-10%
• Significant traffic spikes coincide with major product announcements and industry events

Monthly Average Visitors (Estimated):

• 2023 Q1: 45,000 visitors
• 2023 Q2: 51,000 visitors
• 2023 Q3: 58,000 visitors
• 2023 Q4: 62,000 visitors

The sustained traffic growth suggests increasing market awareness and interest in Reveal’s solutions, particularly as organizations seek more advanced AI capabilities for their document review and investigation needs.

Geographical Distribution of Users

Reveal’s website attracts visitors from across the globe, though with clear concentration in regions with developed legal markets:

🌎 Top Regions by Traffic:

1. North America: 58%
   • United States: 49%
   • Canada: 9%
2. Europe: 26%
   • United Kingdom: 10%
   • Germany: 5%
   • Ireland: 3%
   • Other European countries: 8%
3. Asia-Pacific: 12%
   • Australia: 5%
   • Singapore: 2%
   • Japan: 2%
   • Other APAC countries: 3%
4. Rest of World: 4%

This distribution aligns with Reveal’s business presence and the global distribution of the legal technology market. The strong North American presence reflects both the company’s headquarters location and the size of the U.S. legal market, while the significant European traffic demonstrates Reveal’s international expansion efforts.

Main Traffic Sources

Understanding how visitors find Reveal’s website provides insight into the company’s digital presence and marketing effectiveness:

🔍 Traffic Sources Breakdown:

Source Type	Percentage	Key Insights
Direct Navigation	32%	Indicates strong brand recognition
Organic Search	36%	Good SEO performance for industry terms
Referral Traffic	18%	Strong industry partnerships and mentions
Paid Search	8%	Targeted campaign activity
Social Media	4%	Limited social media presence
Email Marketing	2%	Focused newsletter/campaign strategy

Top Search Terms: Analysis of organic search traffic reveals common entry points:

• “AI e-discovery software”
• “Reveal e-discovery”
• “Brainspace analytics”
• “Legal document review AI”
• “Predictive coding e-discovery”
• “Reveal + Brainspace”

Key Referral Sources:

1. Legal technology review sites
2. Industry publication websites
3. Legal association websites
4. Partner company websites
5. Conference and event websites

The traffic analysis suggests that Reveal has established a strong direct and organic search presence, with opportunities to potentially expand its social media footprint and paid digital marketing efforts. The high percentage of direct navigation indicates growing brand recognition in the e-discovery market.

Frequently Asked Questions about Reveal (FAQs)

General Questions about Reveal

What is Reveal and how does it differ from traditional e-discovery tools?
Reveal is an AI-powered e-discovery platform that combines document review, processing, analytics, and production capabilities in a single solution. Unlike traditional tools that rely heavily on keywords and manual review, Reveal uses artificial intelligence to understand concepts, identify patterns, and learn from reviewer decisions, dramatically reducing review time and improving accuracy.

Is Reveal suitable for small legal teams or is it designed for large enterprises?
While Reveal offers enterprise-grade capabilities that serve large organizations well, the platform is designed to be scalable and can be appropriate for smaller legal teams, especially those dealing with complex matters. The acquisition of Logikcull has further expanded Reveal’s ability to serve smaller teams with more straightforward needs.

How does Reveal’s AI technology work?
Reveal’s AI combines multiple technologies including machine learning, natural language processing, and neural networks. The system analyzes document content, metadata, and reviewer decisions to identify patterns and relationships between documents. It learns continuously from human feedback to improve its accuracy in identifying relevant documents and can recognize concepts even when specific keywords aren’t present.

Can Reveal handle non-English documents?
Yes, Reveal supports multiple languages for both its interface and document analysis capabilities. The platform can process, analyze, and help review documents in dozens of languages, making it suitable for international and cross-border matters.

Feature Specific Questions

What types of data can Reveal process and analyze?
Reveal can handle virtually all electronic data types commonly encountered in legal matters, including:

• Emails and attachments
• Office documents (Word, Excel, PowerPoint, etc.)
• PDFs (both searchable and image-based)
• Images with text extraction via OCR
• Chat and messaging data
• Social media content
• Audio and video files (with transcription)
• Databases and structured data
• Mobile device data

How does Reveal’s visual analytics help with investigations?
Reveal’s visual analytics, powered by Brainspace technology, provides interactive visualizations that help users quickly understand complex data relationships. These visualizations include concept clusters showing related topics, communication maps displaying who communicated with whom, and timeline visualizations that reveal patterns over time. These tools are particularly valuable for quickly identifying key players, important time periods, and conceptual relationships in large datasets.

Can Reveal integrate with other legal technology systems?
Yes, Reveal offers various integration capabilities, including APIs that allow connection with case management systems, legal hold platforms, and other components of the legal technology ecosystem. The specific integration options depend on the deployment model and the systems being connected.

Does Reveal support predictive coding/technology-assisted review?
Yes, Reveal includes sophisticated technology-assisted review capabilities, including continuous active learning models that constantly refine their understanding of relevance based on reviewer decisions. This approach, often called “TAR 2.0,” eliminates the need for seed sets and training phases, making the process more efficient.

Pricing and Subscription FAQs

How is Reveal priced?
Reveal typically offers customized pricing based on factors including data volume, user count, required features, and deployment model (cloud or on-premises). Organizations interested in specific pricing should contact Reveal directly for a quote tailored to their needs.

Is there a minimum commitment period for Reveal subscriptions?
Subscription terms vary based on the specific agreement, but enterprise customers typically commit to annual contracts, while project-based engagements may offer more flexible terms. Multi-year agreements often include preferential pricing.

Does Reveal offer pricing advantages for large-scale matters?
Yes, Reveal’s pricing models generally include volume discounts that make the platform more cost-effective for larger matters. Enterprise licensing options can provide predictable costs for organizations with ongoing e-discovery needs.

Can I try Reveal before purchasing?
Reveal offers demonstrations and, for qualified organizations, limited trial environments to evaluate the platform’s capabilities. Potential customers can request these options through Reveal’s sales team.

Support and Help FAQs

What kind of customer support does Reveal provide?
Reveal offers multiple support tiers, typically including:

• Standard support during business hours
• Premium support with extended hours
• Enterprise support with 24/7 availability for critical issues
• Optional dedicated support resources for large implementations

How does Reveal help with initial implementation and training?
Reveal provides comprehensive implementation services, including data migration, system configuration, workflow design, and user training. The company offers both standard implementation packages and customized services based on client needs.

Is there a user community for Reveal customers?
Yes, Reveal maintains a user community where customers can share best practices, discuss workflows, and connect with other users. The company also hosts regular user group meetings and annual conferences to facilitate knowledge sharing.

How frequently is Reveal updated with new features?
Reveal follows a regular release schedule, typically delivering major updates quarterly and minor updates monthly. Cloud-based deployments receive updates automatically, while on-premises customers can choose their update cadence within certain parameters.

Conclusion: Is Reveal Worth It?

Summary of Reveal’s Strengths and Weaknesses

After thoroughly examining Reveal’s capabilities, user feedback, and competitive positioning, we can summarize its key strengths and weaknesses:

Major Strengths:

1. Leading AI Technology: Reveal’s sophisticated artificial intelligence delivers exceptional document categorization, pattern recognition, and predictive capabilities that significantly reduce review time and improve accuracy.
2. Comprehensive Visual Analytics: The integration of Brainspace technology provides industry-leading data visualization tools that help users quickly understand complex document collections and identify key patterns.
3. End-to-End Solution: Reveal offers a complete e-discovery platform that handles every stage from processing through production, eliminating the need to move data between multiple systems.
4. Scalability: The platform effectively handles matters of all sizes, from small internal investigations to massive multi-million document litigations with consistent performance.
5. Continuous Innovation: Reveal demonstrates an ongoing commitment to technological advancement, regularly introducing new capabilities that keep the platform at the cutting edge of legal technology.

Notable Limitations:

1. Learning Curve: The platform’s powerful features require investment in training and change management to fully utilize, potentially creating a steeper adoption curve for some organizations.
2. Pricing Structure: The lack of transparent, published pricing makes it difficult for some organizations to quickly assess cost implications without engaging with sales.
3. Implementation Complexity: Full implementation, particularly for on-premises deployments, requires significant planning and resources compared to simpler cloud-only alternatives.
4. Focus on Complex Matters: While Reveal has expanded its capabilities to address smaller matters, its design and feature set are still optimized for complex, data-intensive cases, potentially representing more functionality than needed for routine matters.

Final Recommendation and Verdict

Is Reveal worth the investment? Our verdict: Yes, with qualifications based on your specific needs.

Reveal represents one of the most technologically advanced options in the e-discovery market today, particularly for organizations dealing with complex matters, large data volumes, or sophisticated investigations. The platform’s AI capabilities and visual analytics offer tangible benefits that can translate directly to cost savings, improved case outcomes, and more efficient legal operations.

Reveal is most valuable for:

• Mid-to-large legal departments and law firms handling complex litigation, investigations, or regulatory matters
• Organizations with sophisticated e-discovery needs requiring advanced analytics and AI capabilities
• Teams seeking to reduce review costs through maximum automation and AI assistance
• International organizations dealing with multi-language documents and cross-border matters
• Legal service providers looking to offer cutting-edge e-discovery services to clients

Alternative solutions may be more appropriate for:

• Small legal teams with infrequent, straightforward e-discovery needs
• Organizations with very limited budgets that cannot support enterprise-grade solutions
• Teams seeking absolute simplicity over comprehensive features
• Matters with very small data volumes where advanced analytics provide less benefit

The return on investment for Reveal typically comes from three areas: reduced document review time (often 30-50% faster than traditional methods), improved accuracy in identifying relevant documents, and strategic insights that strengthen case strategy. For organizations handling significant volumes of electronic evidence, these benefits frequently outweigh the investment required.

To maximize value from Reveal, organizations should commit to proper implementation, user training, and workflow optimization rather than trying to minimize these crucial elements. The platform’s power is most fully realized when users understand not just the basic operations but the strategic application of its advanced capabilities.

In the rapidly evolving legal technology landscape, Reveal has positioned itself at the forefront of innovation, making it a strong choice for organizations that view e-discovery as a strategic function rather than merely a necessary cost of doing business.